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Forum Discussion
Firmware upgrade EX3700
My extender is about 13 months old. I downloaded a firmware update from NetGear but can not log in to my Extender.
Totally lost ...
7 Replies
Try a factory reset and set up from scratch with the EX. Once you have it back online, then try to update the FW. I would use a wired PC connected to the main host router to send the FW file to the EX. Besure the EX has good signal before updateing FW.
Thank you for the suggestion.
I have tried your idea without success several times. Reset the FX a couple times.
Connected to my PC through WiFi and then with ethernet.
mywifiext.net always says there in no extender connected.
I am about to throw this netgear away and use another vendor.
Impossible to install firmware upgrade. Downloaded firmware, but now what? Complete runaround from Netgear with page after page of nonsense, but no clear answer. Where, for instance, is the "firmware wizard"? The extender works, but Netgear says it's important to upgrade the firmware. Okay, then make the intallation possible without all the gobbledegook. It's not my job to repair for Netgear's poor programming, or to spend countless hours searching through meaningless, badly written support articles. Next time, no Netgear.
