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nmh1881's avatar
nmh1881
Aspirant
Jul 27, 2020

GS208v2 and AC750 wifi range extender (EX3700) issues

OK - my set up has been working for years without any issues and over the last 6 months connection has started dropping out and being very unreliable. Running a GS208v2 switch through the wired cat 5 in my house and at the bottom of the house using a AC750 wifi Range Extender (EX3700) in Access Point mode. 

Things work fine but after a day - or an hour - sometimes the connection goes and I have to turn the switch off and on again to reestablish connection and is SO ANNOYING! I've checked all the hardware configurations and they're fine (and have worked well for 2 years) until the last 6 months. 

I've no idea what's going on. Running 2 x Macbook pro and various ipads and iphones within the house. 

Any help or idea what's going on would be HUGELY appreciated. Thanks

 

 

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 27, 2020

    so the easy way to test it?

    Move the switch and the extender to where the router is. Use 2x known good cables (one to the switch, other to the extender) to connect them. See if it works/stays stable. This prevents issues of wiring within the walls/ends from being the issue. 

     

    If it doesn't, then try connecting the extender directly to the router and seeing if the extender stays stable. If it does, its the switch. If it doesn't, its the extender. 

    the goal is to figure out which one is the issue 

    • nmh1881's avatar
      nmh1881
      Aspirant
      Jul 29, 2020
      Seems like switch is ok but extender is again intermittent. Would the fact that I’ve upgraded to fibre optic broadband be relevant? My average seeped is 60mbps now and the EX3700 only accommodates 20mbps??
      • plemans's avatar
        plemans
        Guru - Experienced User
        Jul 29, 2020
        nmh1881 wrote:
        Seems like switch is ok but extender is again intermittent. Would the fact that I’ve upgraded to fibre optic broadband be relevant? My average seeped is 60mbps now and the EX3700 only accommodates 20mbps??

        Did you try the extender with it connected directly to the router? And its still intermittent? 

        A couple things you could try.

        1. set the extender with a static ip address within your router

        2. reinstall the firmware on the extender (maybe its corrupt), factory reset it, and then reinstall it. 

         

        is it only a certain band thats intermittent or do both drop?