NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Louise90
Jan 04, 2019Aspirant
How do i get support????!
Help! How do you get support from Netgear? I can find no numbers or email or chat link the website just takes you in circles asking for your model and then taking you nowhere! We had the modem/router...
Louise90
Jan 04, 2019Aspirant
Found an email for support finally.... hopefully get a reply.....
StephenB
Jan 04, 2019Guru - Experienced User
You register the product at my.netgear.com (if that hasn't happened already). You should also upload your proof-of-purchase as that will save time later.
Then you can contact support via my.netgear.com. You don't want gearhead support, so don't go down that path.
Although you aren't looking for warranty replacement, this post will aim you in the right direction: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/Nighthawk-EX8000-NO-SUPPORT-AVAILABLE-AFTER-REGISTERING/m-p/1641893#M26034