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crispy3's avatar
crispy3
Guide
Oct 04, 2018

Incompetent Netgear Support

I'm having issues getting support for my Netgear products.  They said they have escalated my case to "higher level techs" and asked for another day to look into it.  That was last weekend.  I have fo...
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bacevedo's avatar
bacevedo
NETGEAR Employee Retired
Oct 09, 2018

Do you have your support ticket number. I can look into this.


B

crispy3's avatar
crispy3
Guide
Oct 09, 2018

40540399.

 

As expected I have not received any further responses from Netgear.

  • bacevedo's avatar
    bacevedo
    NETGEAR Employee Retired
    Oct 10, 2018

    Thanks. I'll follow up with support.