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helen2000's avatar
helen2000
Aspirant
Aug 30, 2022
Solved

Incorrect Wifi Password on N300 WiFi Range Extender Model EX2700

I followed the instruction to connect with WPS (my existed internet is Bell Modem White 4000), and all the lights (Power/WPS/Router) are solid green. And I also checked that there is excellent signal of my Ex2700. However, only when I input the same WiFi password that I use for my WiFi router, it doesn't work and says 'incorrect password'. What should I do? Please kindly advise. Thanks!

  • plemans's avatar
    plemans
    Sep 01, 2022

    glad you got it working! you might mark it solved so others aren't still trying to solve it. 

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try factory resetting the extender and setting it up using the installation assistant and not using WPS

    • helen2000's avatar
      helen2000
      Aspirant

      Thank you! I called customer service technical support with the guidance of reset by using installation assistant, and then make the extender working finally.

      • plemans's avatar
        plemans
        Guru - Experienced User

        glad you got it working! you might mark it solved so others aren't still trying to solve it.