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Forum Discussion
Laptop to WN3000RPv3 connection
I just bought this range extender and can't get it connected to my laptop. My laptop uses windows 10. My other laptop uses windows 7 and has no problem, all the smart phones connect perfect. I can connect my laptop with ethernet cable to the extender and have internet but I can't get a wifi connection. What is wrong? Is it windows 10?
6 Replies
It’s perhaps more a case of the laptop failing to connect to the extender (since other devices can).
Can you tell us what wireless device the laptop is fitted with, this can be found in the Device Manager if you are not sure (use the search option for Device Manager, then look at Network adaptors).
Do you see any error messages when trying to connect?
Hello Babylon5,
thanks for your quick reaction. The modem is Broadcom BCM43142 802.11 Wi-Fi Adapter.
First I thought it was a firewall problem, my anti virus is panda, but I can't seem to find a soltution.
The only message I get is "can't connect to this network".
There are different levels of connection for wireless computers. The first part is associating with the router, this requires the correct passphrase to be provided, if this fails there is no connection at all. If the passphrase is good, then the computer can connect, it then will typically request IP data, and for a variety of reason this can fail. Typically this later failure will lead to a ‘limited connection’ warning and no Internet access.
So given your description it would appear that the passphrase is being rejected? You could try temporarily lowing the router wireless encryption to ‘none’ to see if the laptop can connect (the OS may warn that the connection is not secure). If it connects then change the encryption back to WPA2 and re-enter the original passphrase, then try that same passphrase in the laptop settings. If there is a remembered profile at the laptop for your wireless connection then use the wireless utility to ‘forget’ or delete that profile, then reconnect and provide the passphrase when prompted.
