NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MadHolms
Jul 13, 2014Aspirant
Looses connection
Hi,
I have the EX6200 working in FastLane mode where it connects via 5Ghz to my router (AirPort Extreme last generation) and then using wires I connect some other stuff to it. Well, all this works fine, but then after 2-3 days the extender looses its connection to the router and such those wired devices cannot see anymore my network.
I have to switch off and on (using the button on rear side) the extender and then it reconnects fine and all works fine again. That's getting quite annoying. I have another extender from Gateway and that guy is always connected, never lost connection.
I did update the firmware to 1.0.0.46 but the problem persists.
Any ideas why this might happen?
I chose the EX6200 because of the wifi C connectivity, as I need to stream BlueRay rips from my server to a box that plays them on TV, the Gateway extender which is only N could not handle such a rate transfer.
43 Replies
- Retired_MemberCan you reserve an IP for the extender in the Airport setup? If so try that or set a static IP.
- MadHolmsAspirantok, I reserved the IP for the extender, will see how it behaves. P.S. Just before anyone else will start blaming the AirPort, I must tell that I had the Nighthawk router for like 1 month and changed it for the AirPort, and I had same issues with the extender, so definitely the extender has an issue.
- MadHolmsAspirantwell, bad news, it just happen again, extender disconnected from router and all the items connected to it are out of reach. What else shall be done?
- gumbahAspirantI have exactly the same problem. Also configured the extender to be working in FastLane mode, and the extender is also dropping the connection after a variable number of days.
Rebooting the extender restores the connection. It's very frustrating.
The extender is extending a Nighthawk device. - NetBoxApprenticeI have a similar but also different issue with my EX6200 (I have started its own thread about it - awaiting MOD approval). My EX6200 also in 5GHz fastlane mode, simply will not see my routers 5GHz channel, even though in range with good coverage and all other devices can connect fine. It also does not see it in standard 5GHz (none fastlane - repeater) mode. It has worked in 5GHz mode a few times (very rarely) and to be honest when it does it is actually very good and fast enough as that is the best way to connect hard wired devices to get the fastest link, but for me most of the time just doesn't see the router (5GHz only - 2.4GHz always OK) so they are strange things and as you say very frustrating, so maybe an issue with the EX6200 I use an ASUS RT68U router and thought maybe it was a compatibility problem between brands but its interesting that you have a nighthawk which should work and if you connection is good should not drop off.
- I have the same issue with the EX6200 losing connection. It is extending an R7000 Nighthawk in Fastlane mode. It is connecting to the R7000 at 5Ghz and servicing 2.4Ghz clients. Every few days all clients lose connection and disappear from the R7000's active wireless client list. However the EX6200 does stay connected to the R7000 as a 5Ghz client, it just does not accept connections from the 2.4Ghz clients anymore. The only way so far that I have found to resolve this is to hard boot the EX6200 by powering it off then on via the physical power button. This is only temporary as the EX6200 will have the same issue after a few days again.
Has anyone discovered a resolution to this issue? Any new firmware available to resolve the problem?
Thanks
DC - MasonStorm_NetGAspirantI'm having the exact same issue as well. I too am using a NetGear router, the slightly older R6300. Everything is great through the EX6200 for a few days...and then I too have to reset it via its Power button in order to get things connected again.
At the other end of my home is a Securifi Almond, doing the same tasks as the EX6200, and also connected wirelessly to the R6300; but the Securifi never disconnects the way this EX6200 does.
NetGear techs, please let us know the solution, or post updated firmware to rectify. - TdoggInitiateI have the opposite problem actually. Using the EX6200 with N600 (WNDR3700) as base router. The connection between the extender and router are fine. I am losing connection between the extender and devices. I am using both the 2.4 and 5 signals. As soon as my device loses connection (phone and or tablet) from EX6200, it defaults to the 2.4 or 5 signal from the N600. Now, i know that the router and extender are still connected because I have a laptop (wired) to port 1 of my EX6200 and the laptop is still getting internet connection and access to all other network devices (except the ones dropped by the EX6200). The extender has green lights for 2.4 and 5 ghz signals as well as the traffic signal so I am not too far from my base router. Sometimes when trying to connect/reconnect to the EX6200 (either signal) it takes a very long time for the device to obtain an ip address, and often times out. Eventually when it works, the speeds and range are great! But, that is limited and only stays connected for few hours...again, this happens with either channel. I do not have MAC address filtering on. But I do have WPA2 PSK AES. Am I having ip address issues? DHCP issues? I can always see the 2.4 and 5 Ghz networks from the extender, they never disappear, I just cant always connect to them. I dont seem to have any channel issues, or conflicts with other networks in my area... not that there are may to conflict with. Any thoughts? I cant find anywhere on other sites or forums anyone else with the same problem. Any help would be greatly appreciated!
- FairytailVirtuoso
Create a ticket for support team.
- tgdAspirantTdogg,
Just try to specify exact channels and do NOT leave them to AUTO. Perhaps you will need to put the extender in fastlane mode in 5GHz and use the 2.4GHz for your clients in order to do so.