Looses connection

DocJ wrote:

I want NetGear to either fix the firmware problem or replace this still-under-warranty-unit, but they instead claim "based on the product registration, your device is no longer eligible for free assistance from a support expert." My point is I shouldn't have to buy any service to have a company honor their warranty. So I ask forum members what good is a one-year hardware warranty that NetGear won't honor. Send me a replacement unit NetGear and let's see if the hardware is the problem!

In Australia at least you'd be able to take it back to the place of purchase and demand a(nother) replacement or refund under consumer law, ie: "You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure."

And whilst I agree having to regularly power cycle any device just to keep it working is a complete croc, one "solution" could be to plug the power pack into an electronic timer which powers off say once a week sometime overnight for a few minutes. At least that way you could forget about having to manually reset it? :-)