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Forum Discussion
Looses connection
Hi, I have the EX6200 working in FastLane mode where it connects via 5Ghz to my router (AirPort Extreme last generation) and then using wires I connect some other stuff to it. Well, all this works...
EtheB. The simple answer is Yes. EVERYTHING.
I've software reset and Hardware reset using the button.
I've tried Fastlane and NOT not Fastlane.
Re-flash, Reset and started over.
The issue always comes back.
I appreciate your thoughts, and obviously you have no idea of my skill level so I could be someone who doesn't know what they are doing, but I've been in networking for about 30 years and consider myself high in the technical abilities front.
There really should be a law against this type of thing.
Netgear should be responsible for their products, especially one that is a top of the line, high performance product like this. Responses like the one I received previously from Netgear are ridiculous.
There is clearly an issue with this product, either hardware or software and they should support it.
I'm guessing somewhere in the fine print of everything they sell they are protected in some way, but I am going to speak to an attorney friend of mine and get his opinion on this matter.
I've software reset and Hardware reset using the button.
I've tried Fastlane and NOT not Fastlane.
Re-flash, Reset and started over.
The issue always comes back.
I appreciate your thoughts, and obviously you have no idea of my skill level so I could be someone who doesn't know what they are doing, but I've been in networking for about 30 years and consider myself high in the technical abilities front.
There really should be a law against this type of thing.
Netgear should be responsible for their products, especially one that is a top of the line, high performance product like this. Responses like the one I received previously from Netgear are ridiculous.
There is clearly an issue with this product, either hardware or software and they should support it.
I'm guessing somewhere in the fine print of everything they sell they are protected in some way, but I am going to speak to an attorney friend of mine and get his opinion on this matter.
EtheB wrote:
When you say "everything" have you gone the full reset to scratch process as described in painful detail earlier in this post?
I am not making any apologies for Netgear service but since I initially went several rounds with their tech support & subsequent suggestions (including up to L2 support), the final outcome has (almost surprisingly) been an extender that has been rock solid for months now.
So much so I'm not game to make any further changes to it :-)