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Forum Discussion
My EX6100 extender switches to amber and stays amber after a couple of minutes
Afternoon all, I bought an EX6100 extender in August this year and have used it since with my wireless network without any problems. All of a sudden since Saturday, this week it has been malfunctioning. It works for a while and then the power light turns amber. It doesnt extend networks when amber and stays amber for the rest of the day unless restarted.
I am not located in a country with NETGEAR offices so I am hoping that it isnt an hardware issue.
9 Replies
Hi Cristao,
Which router is connected to the EX6100?
Are both router and EX6100 running latest firmware?
http://support.netgear.com/product/EX6100See page 37 of 47 of the manual to reset the EX6100 to factory defaults:
http://www.downloads.netgear.com/files/GDC/EX6100/EX6100_UM_11Apr2014.pdf
Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber.
Release the button.
All the LEDs turn off for about 3 seconds.
The Power LED lights solid amber for about 30 seconds.
The Power LED lights solid green.
The extender returns to its factory settings
Also try placing the EX6100 in the same room as your router and test your connection.
Type of router = ECI B-FOCUS 0-4G2PW
I have no ability to change the router as it is provided by the ISP. The EX6100 is running the latest firmware.
I have reset the extender thrice and placed it in the same room. Problem is the same - Runs well for some minutes and then turns amber.
Is there a way to view a log of the extender?
Can you please confirm that the reset was a full factory reset (not power on, power off)?
Are you setting up the EX6100 as an access point or extender mode?
