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Forum Discussion

sgsmiles's avatar
sgsmiles
Follower
Jan 27, 2018

my extender causing my router to go offline

My 6000 series router connects to the internet and other devices fine. When I begin the connection process for my extender 6150 all connection to the router and all devices is interrputed. The only way to re-establish connection is to disconnect the extender. 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You may try to factory reset the extender and make sure it is using the latest firmware. To factory reset hold the reset button for 10+ seconds.

     

    DarrenM