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DGehman's avatar
DGehman
Tutor
Dec 02, 2022
Solved

Need procedure to connect Linksys E2500 > EX5000 extender

My Linksys E2500 dual band won't connect with the Netgear EX5000 extender using WPS. I've enabled WPS in the Linksys and it uses WPA/WPA2 security.  The Linksys won't connect to the extender either with the WPS button on the router or via the Linksys browser-based control app.

 

Product docs say to try to connect to the Netgear installation assisttant, by finding NETGEAR_EXT on my Win 10 64 pro computer but it's nowhere to be found. I can't find a place to download it, if it's an app.

 

Looks like a good extender, but will have to go back if I can't install or connect it to my router.

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You tried using wps? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk

    • DGehman's avatar
      DGehman
      Tutor

      It worked to the point where the extender is now seen. (The extended networks can be seen - [old network name]_2GEXT and [old network name]_5GEXT).

       

      However, I can't get my wi-fi device (Amazon Echo Gen4) to connect.  It sees the new EXT networks. All 4 LEDS on the extender are green.

       

      Maybe this is the issue? I simply carried over my non-ext (that is, the old) network password to both the new _2GEXT and _5GEXT extended networks. Do these new extended networks require new passwords?

      • plemans's avatar
        plemans
        Guru - Experienced User

        They don't require new passwords. But I would try changing the ssid/password. 

        Avoid using special characters or spaces as some (poorly coded ) devices have issues with those