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Forum Discussion
Need to change settings and factory reset is not working
Hi, I have an EX6100 extender. We changed the WEP password on our router and now can’t get throughput on the 6100. When I do a factory reset it doesn’t work--the old network names (for 2G and 5G) sti...
Hi, I have the manual and have followed all of the instructions. I have reset several times, I have "forgotten" the old networks, etc. nothing is working.
Did you change the SSID names and a factory reset isn't clearing it? Or, do you see the Netgear_ext SSID's?
I think both. I see the old Netgear_ext SSID's, and the factory reset isn't clearing them. Problem started when I changed the WEP password on the router. I can't seem to access the device online to change settings, so am looking to reset and start with new Network SSID's and passwords.