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Kie23's avatar
Kie23
Follower
May 19, 2024

netgear ex6110-100uks no internet connection

Purchase netgear ex6110-100uks today and set up correctly however when I connect to the extender on my devices it says not internet connection. Tried to restart the extender but to now use.

Can anyone help with what I should try?

2 Replies

  • Sohail25's avatar
    Sohail25
    Initiate
    May 19, 2024

    Here are a few steps you can try:

    1. Check the Main Router Connection
    2. Place the extender halfway between your router and the area with a weak signal.
    3. Reconnect Extender.
    4. Firmware Update.
    5. Reset Extender.
    6. Forget the extender network on your devices and reconnect.

    If these steps don’t work, consider contacting Netgear support for further assistance.

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 20, 2024

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk