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Forum Discussion
vensan
Oct 16, 2018Follower
Netgear Genie not detecting WiFi
Netgear Genie not detecting WiFi. Hence not able to use it. Not sure how to trouble shoot it.
In my Router config, SSID is enabled.
2 Replies
- DexterJBNETGEAR Moderator
Hi vensan,
Welcome to the community!
1. What is the firmware version of the extender?
2. Can the extender detect other wireless networks (neighbors)?
3. Have you tried changing the wireless channel of the router?
4. Have you tried using another device for the setup?
Regards,
Dexter
Community Team