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Forum Discussion
mpd326
Feb 03, 2018Follower
Netgear N300 Wifi Range Extender (EX2700) having intermittent connection
I am using this wifi extender to strengthen the connection of my samsung tv through an ethernet cable connected to the extender. Whenever I begin watching the tv, a message displays saying the network cable has been disconnected which interupts my connection. About 30 seconds later, the internet comes back and it does it again 20 minutes or so later. I have already reconfigured my extender, updated to the latest firmware (V1.0.1.42), restarted the extender, and used a different ethernet cable. My signal strength is 100% and mywifiext.com states that my extender is up and running. Any ideas? Keep in mind, this extender used to work fine up until a month or two ago.
2 Replies
- SiChrisAspirantHad the same problem until I tried this. Using a microscrewdriver/paperclip end Press and hold the reset button for about a minute- it’s located under the wifi extender. The green light will turn orange during the reset phase, after one minute is up turn off the extender. After 10 seconds turn it back on- wait until the green light reappears, then use the same password and should all work again.
If it doesn’t log onto www.mywifiext.net and follow the instructions for a reset. - DexterJBNETGEAR Moderator
Hi mpd326,
1. Does the issue persist when you hard wire another device (laptop, computer, etc.) to the extender?
2. Does the issue persist when you connect the TV straight to the router?
3. As suggested by SiChris, you can try resetting the extender and reconfigure it.
Regards,
Dexter
Community Team