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Forum Discussion
spleenlessdemas
Jul 17, 2015Aspirant
Network interference error on Samsung Smart TV
I have a Samsung Smart TV and I'm trying to use my applications (Netflix, HBO Go, etc.), however, when I select them with my Samsung remote I get an error that says something like "Cannot complete du...
doraemon
Jul 17, 2015Prodigy
hi,
first thing comes to my mind would be interference. the extender might not be getting good enough reception from the router. did you get this problem before? have tried connecting your tv to the router's signal and will u get the same result? this is just for isolation purposes. when you say match the ip address, i would like to make it clear that you're not copying the exact ip of the router to the tv, right? i mean it has to be unique ip address but it's the same rage that your router is using.
example:
router's ip - 192.168.1.1
tv's ip - 192.168.1.2
another suggestion is to try to try netflix from one of your handheld devices such as phones/tablets/laptops. run netflix in the same exact room/place where your tv is. let's just see whether if it's an app issue on the tv or could be something else
first thing comes to my mind would be interference. the extender might not be getting good enough reception from the router. did you get this problem before? have tried connecting your tv to the router's signal and will u get the same result? this is just for isolation purposes. when you say match the ip address, i would like to make it clear that you're not copying the exact ip of the router to the tv, right? i mean it has to be unique ip address but it's the same rage that your router is using.
example:
router's ip - 192.168.1.1
tv's ip - 192.168.1.2
another suggestion is to try to try netflix from one of your handheld devices such as phones/tablets/laptops. run netflix in the same exact room/place where your tv is. let's just see whether if it's an app issue on the tv or could be something else