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Forum Discussion

spleenlessdemas's avatar
spleenlessdemas
Aspirant
Jul 17, 2015

Network interference error on Samsung Smart TV

I have a Samsung Smart TV and I'm trying to use my applications (Netflix, HBO Go, etc.), however, when I select them with my Samsung remote I get an error that says something like "Cannot complete du...
AC750
EX6100
Troubleshooting
spleenlessdemas's avatar
spleenlessdemas
Aspirant
Aug 08, 2015

I figured it out! I had to go into my router settings, advanced, and then to "wireless AP" on the side, then select "enable access point mode" and apply. Thanks to those who replied!

  • scruz007's avatar
    scruz007
    Aspirant
    Sep 19, 2015

    I'm experiencing the same issues.... except I'm not advanced and have no idea where my router settings are. It doesn't come up online. is it on the actual hardware or my TV? I have a samsung 7000 model.

    thanks!

    • nhann's avatar
      nhann
      NETGEAR Employee Retired
      Sep 21, 2015

      Hi scruz007,

       

      Which NETGEAR router product are you using?

      You can connect your computer to the router's WiFi.
      Open up an internet browser, then login to routerlogin.net (or enter in your browser: 192.168.1.1 or 192.168.0.1).
      Then please proceed with the steps described above