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Forum Discussion

raprap's avatar
raprap
Follower
Aug 11, 2018

New EX7300 cannot connect to admin page after firmware update

Just set this unit up. Working...next login to admin I downloaded the new software/firmware, now cannot access the setup page. I did factory reset three times, no joy.   I cannot get my free supp...
Installation
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 14, 2018

Hi raprap,

 

Welcome to the community!

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

ZAI81's avatar
ZAI81
Aspirant
Aug 21, 2018

Dear support,

 

Not sure if others had similar, but after similar steps I eneded up with new firmware, but on login screen it looks like the "login" button does not triggers any action, and I cannot login to the settings.

 Similarly, after doin a factory reset, the "setup new device" button does not starts any sort of action. I tried the login screen both on Edge browser and Chrome, same results. My local settings are hungarian, not sure if that has anything to do with the function. I simply seem like regarldess if I enter my email + passowrd, nothing happens upon "login" button push.

 

 Thank you for your help in advance,

Attila