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Forum Discussion

AlMac's avatar
AlMac
Aspirant
Nov 28, 2017
Solved

New Modem/Router Not Seeing Devices

Hi All

So just changed to a new Smart Hub (BT) and range extender keeps coming up with old Hub_EXT , neither passwords will work. I have factory reset it so many times now

I've tried to link via WPS

Any ideas please

 

Cheers

 

Al

  • Make sure you are holding the reset button for 10+ seconds to do a full reset.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Make sure you are holding the reset button for 10+ seconds to do a full reset.

     

    DarrenM

    • AlMac's avatar
      AlMac
      Aspirant

      Thanks Darren M all now connected, I thought the reset was just a one push affair.

       

      Al