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Forum Discussion
Confused12345
Oct 09, 2024Aspirant
Nighthawk EAX80 not connecting with Nighthawk RS700s
I’m trying to add an EAX80 to my router to allow the whole house to be covered. However, I can’t add the extender via the app and only via the WPS. When I use the app I can’t see the extender and also...
Confused12345
Oct 09, 2024Aspirant
Sorry, I’m awful with tech. Don’t mean connect using an Ethernet cable between the laptop and the extender?
Just to say, the extender is working via the WPS but I just have no visibility of it on the app. Was hoping it was just include all connected devices between the router and extender in one place on the app.
Just to say, the extender is working via the WPS but I just have no visibility of it on the app. Was hoping it was just include all connected devices between the router and extender in one place on the app.
FURRYe38
Oct 09, 2024Guru - Experienced User
Yes, I set my EAX80 up using a wired PC and web browser to get the EAX to connect to the RS. Once it was connected. Then the NH mobile app found it under Network Map and accessed the EAX there. Do you see this Network Map tile on the Nighthawk mobile app?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
- Confused12345Oct 09, 2024AspirantYes, I can see the Network Map tile. It shows the RS700 as being green. Then the EAX80 as a grey box. I’m assuming this means it’s not connected. But it’s strange it sees it and shows it on the map.
- FURRYe38Oct 09, 2024Guru - Experienced User
What happens if you select the EAX80 in the Network Map section?
I noticed with my that there is a grey dot. However selecting it I can still access the EAX80 using the NH app...
- Confused12345Oct 09, 2024AspirantIt asks me to Switch to Extender View. Then when I do so it tells me that the Extender is Not Set Up. Then when I follow the prompts through it tells me Extender Not Found.