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RichardB56's avatar
RichardB56
Apprentice
Jul 08, 2024

NIGHTHAWK EX7000 AC1900 WI-FI RANGE EXTENDER WON'T CONNECT TO NIGHTHAWK APP

The Nighthawk app sees my SSID from the Nighthawk Ex7000 Ac1900 Wi-Fi Range Extender but will not connect.  The range extender is working properly, devices are connected and operating but the Nightha...
Apps
Nighthawk Mesh
Troubleshooting
plemans's avatar
plemans
Guru - Experienced User
Jul 08, 2024

So it works fine other than the app not working? 

Can you log in through the browser? 

RichardB56's avatar
RichardB56
Apprentice
Jul 09, 2024

Yes.  The web browser access works fine.  The App will not connect.  I just get a blank screen.  I know this is not crucial since I have web access.  Just trying to get it to work.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 09, 2024

    have you tried a different device? 

    Clearing cache/data on the app?

    • RichardB56's avatar
      RichardB56
      Apprentice
      Jul 10, 2024

      Only have the one device.  I cleared the cache and started from scratch.  It appears to need to complete set up with a different SSID then what I already have configured.  It sees my SSID but will not log in.