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Solved
Nighthawk EX7700 not connecting
Hi
I have a Nighthawk X6 AC2200 wifi extender - Model EX7700.
It used to work in the past. We had it positioned one floor above the router, and it successfully extended the signal to the top floor.
However, a while back we changed to a PlusNet router. I think I managed to connect them successfully -- using the web browser method. And I opted for One Network, which I now regret.
When I use the extender now, the wifi connection just keeps dropping. It's way worse than without it.
I'd like to go back to having a separate network name so I can test the extender separately but I can't make it happen.
For example: mywifext.com works but then it tells me to connect to mywifiext.local if I'm using One Network. This doesn't work - comes up as "This site can't be reached."
I have tried the Nighthawk app but it says it has "Issues connecting with" my wifi name.
I tried to connect with "Anywhere Access" but it said there were no devices with anywhere access enabled.
I tried the Reset button on the back of the router but didn't change anything.
So I am completely lost.
Anyone have any advice before I chuck the router in the bin and buy a new one?!
Thanks in advance,
Simon
Your extender has successfully connected to your existing WiFi network.
Connect any WiFi enabled device like you would connect them to your main network, using the credentials below.
17 Replies
After the reset? Wait a bit. My EX8000 would sometimes take a bit to fully boot.
Thanks for all the help so far.
I did the reset again, waiting 30 seconds. That was a while ago now.
The extender is now showing three white lights on the front (the three starting from the left).
The NETGEAR_EXT briefly showed up on my available networks but has now disappeared again.
One step forward.
On my Router page, EX7700 is showing as connected.
I typed in the IP address and managed to get into SET UP EXTENDER!
But when I filed in the username, passwords and questions, it has now frozen on "Please wait a moment.."
Your extender has successfully connected to your existing WiFi network.
Connect any WiFi enabled device like you would connect them to your main network, using the credentials below.
Thanks so much to everyone who helped!
The extender is definitely connected to the router, and so far, it seems to be carrying the signal to the top floor!!
Really grateful.
Thanks
Glad you got it working. Sounds like for some reason it wasn't fully resetting and kept connecting back to the old network. But its alive and working!
