NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TheTexasPaul
Sep 20, 2018Aspirant
Nighthawk EX8000 NO SUPPORT AVAILABLE AFTER REGISTERING
I registered my mesh modem, filling out all the boxes. The website recognizes that the product is registered. BUT when I try to get some of my 90 day support, I get sent around in circles to register...
TheTexasPaul
Sep 20, 2018Aspirant
Clicking the blue "Contact Support" button produces the page that I attached. Nothing produces any ability to get a chat, a phone number, an email box, NOTHING Just a big circular parade of useless pages. If I click on "attach files..." button, it takes me to "log in page" and it all starts again.
This looks like a deliberate fraud to avoid having to supply support.
StephenB
Sep 20, 2018Guru - Experienced User
I see the screens below. Let us know where your's diverge.