NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Manny_K
Sep 02, 2018Tutor
Nighthawk X4 AC2200
Just got this Nighthawk range extender and I've tried everything in the manual to connect to my router with no luck.
1) Tried WPS by pushing the WPS button on my Hitron router and the extender ...
- Sep 16, 2018
Gave up on trying to make it work. It will not work with a Hitron modem.
Tried it at another place with a different service provider and an Actiontec modem and it joins with WPS just fine.
The Nighthawk went back since it won't work with my modem.
A Dlink extender worked but it overheated doing nothing all night except broadcasting its SSID.
The only advice I have for people who have problems like this is to send it back and get something else until you find a brand that works for you. If it doesn't work out of the box even after following the instructions, don't waste your time. Bring it back to the store and get something else.
StephenB
Sep 03, 2018Guru - Experienced User
Is the extender's router connection set to use WPA2?
- Manny_KSep 03, 2018Tutor
Yes it is.
Thanks for geting back to me.
- StephenBSep 04, 2018Guru - Experienced User
I don't have this particular model, but it seems to me that it should handle WPA2-AES.
Have you tried looking for a firmware update?
- Manny_KSep 16, 2018Tutor
Gave up on trying to make it work. It will not work with a Hitron modem.
Tried it at another place with a different service provider and an Actiontec modem and it joins with WPS just fine.
The Nighthawk went back since it won't work with my modem.
A Dlink extender worked but it overheated doing nothing all night except broadcasting its SSID.
The only advice I have for people who have problems like this is to send it back and get something else until you find a brand that works for you. If it doesn't work out of the box even after following the instructions, don't waste your time. Bring it back to the store and get something else.