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Forum Discussion

gelstne's avatar
gelstne
Aspirant
Feb 17, 2019

password not recognised -Ex2700

Hi

Just Purchased an EX2700 to extend our WIFI into the further reaches of the house - not that far actually but thick old walls !!

Everthing worked as per the instructions - used WPS function all set up no problem. Range was extended to required area and is shown as $$$$$_ext. My problem is for some reason the normal password for the base router is not accepted by the _ext. tried several devices, they all see the _ext but I cant access with usual password.

How do I resolve ??

Thanks in advance

Troubleshooting

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 21, 2019

    Hello gelstne, 

     

    You can log into the extender's admin page by going to www.mywifiext.net. If they have not been changed, please login using the default credentials (Username: admin - Password: password). From there you should be able to locate the network key/password. 

     

    ~Christian 

    • gelstne's avatar
      gelstne
      Aspirant
      Feb 28, 2019

      Hi thanks for the solution

      But at the risk of sounding ignorant of all thing IT :-) how do I connect to my extender via the fixit adress. I cant connect to the extender on wifi  as the password does not connect.

      Can use an ethernet connection but again what is the process once plugged in that will get me into the extender

      Again sorry if this is obvious

      Thanks

       

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Mar 06, 2019

        Hi gelstne, 

         

        Were you able to locate the network key when visiting the extender's admin page?

         

        ~Christian