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Aceef's avatar
Aceef
Follower
Aug 01, 2018
Solved

Password not working

Hi! I have a problem connecting to the wifi range extender. It says that that I should use the new extended wifi network name and the same password I use for the wifi. The problem is that I do exactly that but it still doesnt work. Help me please!

Thanks!

  • Hi Aceef,

     

    Welcome to the community!

     

    Pleas make sure you have gone through the setup process of connecting the extender to the main wireless network. This linkmay help out.

     

    Regards,

     

    Dexter

    Community Team

     

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Aceef,

     

    Welcome to the community!

     

    Pleas make sure you have gone through the setup process of connecting the extender to the main wireless network. This linkmay help out.

     

    Regards,

     

    Dexter

    Community Team

     

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Aceef,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team