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Forum Discussion
Power Light staying on Orange when I plug in for the first time.
I have just purchased a new WN2500RP. I have plugged it in. There are no other connections apart from the power. The orange light hasn't turned green. I have left the device for 10 minutes and tried i...
To all the people who are having this problem:
I opened a case about this problem. The level 2 support tech said that the firmware was corrupted. He told me to try to upload new firmware to the extender. But since I could not get a continuous connection between the extender and my computer, that failed. So, essentially, it needs to be replaced. Fortunately, it is still under hardware warranty.
I STRONGLY recommend everyone to open a problem ticket.
Hopefully this will get their attention that this is not just an isolated problem.
So, good luck to all.
ken