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acam6146's avatar
acam6146
Aspirant
Dec 11, 2018

Powerline 2000 connected. Printer working, but not internet.

Hi,

 

I have created the following setup to extend internet from the living room to a home office:

internet - Netcomm NF18AC Modem Router - two cables - PLP2000 - through walls - PLP2000 - (1) Netgear N300 Modem Router (2) Epson printer.

Note: the printer is being run from the Netcomm router.

 

This was working well for the first two months with impressive internet speeds and a reliable connection from the second router. Recently, the internet has become unavailable from the second router. All lights on the PLP2000 are showing green. I can still print when connected to the main router.

 

I plugged the second router into the first router (in living room) with a direct ethernet cable and it works perfectly. The problem seems to be in the transmission through the powerline, although, like I said, I'm receiving a strong connection signal and I can still print through this setup.

 

I've run through basic trouble shooting. Everything has been reset etc. without success.

 

Any help is greatly appreciated.

 

Thanks

 

 

 

 

 

Troubleshooting

10 Replies

  • acam6146's avatar
    acam6146
    Aspirant
    Dec 13, 2018

    I should add that I want to access the internet from the second router wirelessly. This is all setup in the router and like I said, was working well at the beginning.

     

    When I plug my computer directly into the ethernet port of the powerline in the office, I still do not get internet, although I have a stable connection to the main router.

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Dec 13, 2018
      acam6146 wrote:

       

      When I plug my computer directly into the ethernet port of the powerline in the office, I still do not get internet, although I have a stable connection to the main router.

      Getting this to work will likely solve your main problem.

       

      Can you "ping" the main router when you connect your computer directly to the powerline ethernet? 

      Can you see if the PC is getting an IP address that is compatible with your main router's network?

       

      BTW, the usual way to do this would be to set up the Netgear router as an Access Point, and not use it as a router.  If you can post the router model (N300 is actually a speed rating), then we can find out if that is possible.

       

      • acam6146's avatar
        acam6146
        Aspirant
        Dec 13, 2018

        Thanks for Responding Stephen.

         

        The Ping request times out when pinging the main router from the powerline ethernet. When connected to the main router, I can ping the second router successfully.

         

        The second routers model is DGN2200v4. The second router is really just acting as an access point (I think???). The second router is setup as a fixed ip on the main router, DHCP is disabled and you can see the devices logged into the main router when viewing the netgear genie from the second router.

         

        Not sure if this helps but when I'm wirelessely logged into the second router and I ping the printer, I'm receiving "Destination host unreachable"

         

        Also, when I'm connected to the second router, I cannot browse the ip for the main router. When connected into the main router, I can browse the ip's for both routers.