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Forum Discussion
Powerline 2000 connected. Printer working, but not internet.
Hi,
I have created the following setup to extend internet from the living room to a home office:
internet - Netcomm NF18AC Modem Router - two cables - PLP2000 - through walls - PLP2000 - (1) ...
That's right. When using powerline ethernet, the PC is allocated an ip address but I cannot ping the main router.
I can ping the router when connected wirelessly.
Not sure if this helps but I can also ping my printer from Command Promp when connected wirelessly to the router, however, I cannot ping the printer when using the routers diagnostic interface.
Ok. And the DGN2200v4 is not on the path when you are doing these tests?
Correct. DGN2200v4 wasn't plugged in during those last tests.
I've attached a summary of the test results for assistance.
Thx, the table is helpful.
The puzzle here is that the PC appears to be getting an IP address from the router (DHCP) when it is connected to the powerline ethernet. That requires two-way communication to the router through the powerline connection. But other traffic isn't flowing.
Perhaps confirm that the PC is using DHCP (and isn't set to fail over to 192.168.20.67). Then try rebooting the PC when it is connected to the powerline network. Check its IP address after the PC is booted, and see if it is still getting 192.167.20.67.
Another approach is to contact Netgear support (my.netgear.com) and just request an RMA. Don't purchase gearhead support for this. Instead look for the link that says "to request warranty replacement, please click here". This post might help: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/Nighthawk-EX8000-NO-SUPPORT-AVAILABLE-AFTER-REGISTERING/m-p/1641893#M26034
Note Netgear will require you to ship your current product back to them at your expense. FWIW, that's not a policy I agree with (and I don't work for them).
