Hi,I've been able to pair the extender with my PlusNet router no problem (using WPS button); however, I'm unable to connect to the extender...tried several phones and an iPad...could see the extender but when connecting, kept saying the p/w (same as router) was incorrect... Can anyone advise on a solution beforer I return the item? TiA, Tony

Oh my days...I've done it..! ...Using the ethernet cable from the PC to the extender and connected the PC to the router via wi-fi... I wish I'd known that before as it was pretty straightforward via that route. Phew! Thanks for your help!Tony

Problems connecting to NETGEAR Wi-Fi Range Extender EX2700

4 Replies

plemans
Guru - Experienced User
Apr 28, 2020
try factory resetting the extender and re-running the setup using the installation wizard.
Wps doesn't always work well between different manufacturer's which is where there's the installation assistant.
- bikerant
  Aspirant
  Apr 28, 2020
  Hi, thanks for suggestion but can't get this to work...
  
  Just to clarify...
  - extender sees my router and creates a netwk with _ext at the end
  - My iPhone (tried a 5 and a 6s) sees the netwk in settings/Wi-Fi
  - I try to connect to to it using the same p/w as my router
  - it rejects the password
  - I go to the my wifi ext URL (this post won't let me type the full address) from a browser (as recommended) on my phone but my model is not listed
  - So I can't run the installation wizard
  - If i try to tap the suggested iOS URL on the above page, I just get a blank page
  
  What am I doing wrong, please?
  TiA
  Tony
  - plemans
    Guru - Experienced User
    Apr 28, 2020
    worst case scenario?
    factory reset the extender, hardwire into it via a laptop/pc for setup.
    It tends to go smoother.

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Problems connecting to NETGEAR Wi-Fi Range Extender EX2700