NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FabEX21's avatar
FabEX21
Tutor
Feb 02, 2021
Solved

Problems EX3700 linking to Sky router

Router isn't yet connecting to EX3700 wifi extender without the ethernet cable being plugged in. Anything I can try? Cable currently trailing up the stairs. Devices connect to the extender successfully. 

  • Glad to hear it! If you make it solved, it could help the next person with this issue

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What sky router is it? 

    how are you attempting setup? 

    Using the installation assistant or using WPS?

    What firmware is on the extender?

    • FabEX21's avatar
      FabEX21
      Tutor

      the sky router is er115 Q router i think

       

      followed booklet instructions...not wps

       

      extender used out of the box only got it today

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        have you tried setting it up using wps? 

        you can have the extender in the same room during setup (so you don't have to run the cable). then just move it where you want when its setup