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Forum Discussion
PurplePanda
Nov 04, 2019Tutor
Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX200
Please help. I am a long time Netgear customer, and have been buying Netgear products since the early 2000s. Upon receiving my Nighthawk AX8 (EAX80) and configuring it I found myself fairly disapp...
brian5s
Jan 02, 2020Tutor
Please let me know if you’ve found a viable solution. I have a very similar setup, except that I have the RAX80 as my main router. Performance with the EAX80 is horrible at best. I would love to find a solution before I return this supposed mesh extender.
- PurplePandaJan 02, 2020Tutor
I returned mine, and I'm on two SSIDs, I'm fairly disappointed.
WiFi 6 in the front of the house and WiFi 5 in the back, and when WiFi 6 goes into power save mode, devices switch to the farther away router.
- Jeff-4May 01, 2020Guide
I also seem to be having issues with a very recently purchased EAX80. It was set up as an extender with the RAX80 and evrything looked great, but after about two days my WiFi internet speed dropped to nearly zero.
In two instances when this happened, I powered down the EAX80 and the speed immediately jumped back up to normal. I am also noticing that the EAX80 drops out of view in the Nighthawk app.
I originally just wanted the EAX80 as a fast access point for my ethernet printer, and I saw the range extending capabiliy as a plus. Now I am not so sure. If the EAX80 silently disables my WiFi, it is certainly not worth the aggravation.
Any ideas?
- Tofu101May 01, 2020Star
Every owner of the EAX80 is experiencing the same issue. And Netgear clearly has no resolution... after 10 calls nothing is posted here. It's time for a revolt... or a class action lawsuit.
- Jeff-4May 01, 2020Guide
My EAX80 unit is still within the 90-day service period and the 1-year warranty. The big questions: Ask for a new replacement? Return and repace with something else?
My experience with the RAX80 router has been good.