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Forum Discussion
Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX200
Please help. I am a long time Netgear customer, and have been buying Netgear products since the early 2000s. Upon receiving my Nighthawk AX8 (EAX80) and configuring it I found myself fairly disapp...
I purhcased the new wifi 6 router RAX120 and extender EAX80 thinking that they woud be great and coming from a respected company. EAX80 is just an expensive plastic box with lights. It has no wired backhaul and rarely picks up any device. I can be standing right next to it and it will not even pick up my iphone through wifi. I have received no response or solution from Netgear after trying many times. Two wishes. 1. I wish I had read this fourm before buying. 2. I wish I had not bought anything from Netgear. As a long term customer I have lost all respect an loyalty for Netgear! My solution is to strongly recommned to all my friends is to NOT BUY ANYTHING FROM NETGEAR!
You guys got me crossing my fingers here, but so far no issues other than connected devices churns butter in my old EX8000 now and never shows a list.
Running RAX200 with EX8000 and EAX80 hardwired and set up as APs.
Is everyone here having trouble with extender mode? Or has it bled over into AP mode as well?
All problems are with the EAX80 in extender mode - basically the reason why most people buy it. It is futher complicated as there is no wired backhaul capability and Netgear just ignore the many requests for a fix.
What's the status on this problem? Is there a fix for this? Other than returning the EAX80 for a refund.. The darn thing keeps on dropping to below 10 mbps on a 5ghz channel. Bouncing it works but then drops again after an hour. This really is horrible for something that costs almost 200 bucks. Please advise NetGear.
They have no interest in fixing it. 5-6 months ago they said their devs were aware of it when they tried to help me. Since there has been no release of a firmware update, this probably means it is hardware related issue. If they could fix it, they would have done it since this issue has been around since it was released.
I've heard that the EAX80 will work with RAX200? Definitely doesn't work with my RAX120.
I finally had Alfie from Netgear in the Philipines call afer many days of no contact. The result? I can't use the smart connect on the EAX80 and need to broadcast the 2.4GHz and 5GHz signal on the RAX20 and EAX80 to get any decent wifi throughout the home. Not sure why I bought these items as I just wanted one signal on 'promised' super speeds over Wifi 6 , as advertised by Netgear. Also, the fact that I cannot use the EAX80 in wired backhaul mode is just crazy when this could be done on the older Orbi mesh systems. Not sure what Netgear was thinking when they released the EAX80.
- Don’t go down that rabbit hole. It doesn’t broadcast 2G and 5G consistently either even without smart connect. Sooner or later it will fail. Send it back, get rid of it, use it as a door stop, It will be a better use of matter.