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Forum Discussion
Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX200
Please help. I am a long time Netgear customer, and have been buying Netgear products since the early 2000s. Upon receiving my Nighthawk AX8 (EAX80) and configuring it I found myself fairly disapp...
I just got the Eax80 and am having all, kinds of issues too. Took me factory resetting times to get both the 2.4 and 5ghz networks to show up at the same time. I tried smart setup and wps (which never connected both networks, it was one or the other every time) The 2.4 network stutters fairly often and the 5ghz is unusable after about 2 min following a reboot. The app shows it getting a great connections and speeds, but practical use says completely otherwise. It was slowing down my router at times as well before the last reset which got both networks up, and thankfully that issue hasn't come back.
I love netgear products, but they always seem to be 1 software update from working properly. I had the X6s and after the last update it got, it started doing the same thing before it died on me, which led me to the Eax80. I'm going to try to get this working with cust support but if not I'll probably get a link sys extender. The wife needs something that works and I just don't want to have to spend 3 or 4nhours trying to get a netgear product to work every few weeks.
Download the Beta firmware from the Netgear support website and try it out. I tried it out and it seem to have fixed something. Haven't experienced loss of connection on the 5ghz channel since couple days ago that I installed the beta firmware. Keeping fingers crossed.
I did download it and it's connected now to both the 2.4 and 5ghz. It's just the speed is horrible slow for the 5ghz xtended. It stutters, Google.com takes like a minute to load, other web pages hang and videos don't even load. I don't know if there's anything else I might be able to change on my router thst will help or what.
I second all comments. The extender promises a lot and does not work at all. I connected the device and it dropped the 5Ghz connection with the RAX200 router. Then I factory-reset the extender, updated the firmware and it dropped the connection with the router.
I conducted up to 20 factory resets within the last few days, tried several configurations and everytime the device drops the connections.
Main effect: All devices connected to the extender lose connectivity and don't get it back. Basically it acts as a WiFi jammer in my household.
Conclusion: I will return it and use 2.4Ghz as best as possible until a functioning device appears on the market.
What should you do: Stay away from the EAX80. It is a diva!