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Forum Discussion
PurplePanda
Nov 04, 2019Tutor
Problems w/ New WiFi 6 Nighthawk 8AX - EAX80 Range Extender w/ New WiFi 6 Nighthawk AX12 - RAX200
Please help. I am a long time Netgear customer, and have been buying Netgear products since the early 2000s. Upon receiving my Nighthawk AX8 (EAX80) and configuring it I found myself fairly disapp...
carys4
Apr 30, 2020Star
I have an RAX80 Wifi6 router and just got the EAX80 in hopes of performing better than the EX8000 tri-band mesh extender. Boy was I wrong. After reading all of these complaints about the EAX80, I totally can relate to all the poor performance problems. After rebooting, it seems to be performing well but test after test shows that the wifi performance is actually poor despite it showing a high connection status. It cannot even perform as good as the EX8000 X6S that it was SUPPOSED to replace. The X6S is a solid rock compared to this over-priced EAX80. I will hold on to it and hope for a firmware update after seeing all of these complaints but will be using the X6S only for now. I'm really disappointed in Netgear for releasing this EAX80
Reecey1001
Jun 06, 2021Tutor
I have exactly the same issue as everyone else on this thread. I bought the EAX80 over a week ago and its very poor, it gives only 52% signal 6ft 5ghz away from the router setting up even next to the router you only get 83% 5ghz. I am on a bt 900/110Mbps package I've ran several tests and only get 260/100Mbps speedtest.net I bought this to upgrade from my EX8000 extender I have now reverted back to my EX8000 which is so much better I get 690/110Mbps on the same setup and same position for both extenders. Is Netgear goig to fix this issue in an update does anyone know thanks
carys4 wrote:I have an RAX80 Wifi6 router and just got the EAX80 in hopes of performing better than the EX8000 tri-band mesh extender. Boy was I wrong. After reading all of these complaints about the EAX80, I totally can relate to all the poor performance problems. After rebooting, it seems to be performing well but test after test shows that the wifi performance is actually poor despite it showing a high connection status. It cannot even perform as good as the EX8000 X6S that it was SUPPOSED to replace. The X6S is a solid rock compared to this over-priced EAX80. I will hold on to it and hope for a firmware update after seeing all of these complaints but will be using the X6S only for now. I'm really disappointed in Netgear for releasing this EAX80
- ClibertJun 06, 2021StarJust dump it. They have no interest in fixing it. I switched to their orbi WiFi 6 mesh and have been much happier.
- Reecey1001Jun 06, 2021Tutor
I cant just dump it I've just bought it! surely there must be a fix in the pipleline with netgear all these complanits about the same problem. I can't believe a big company like this would just ignore many users and an expensive product and not bother.
- ClibertJun 06, 2021StarI dumped mine nearly a year ago. It has been an issue since the ax6 was released. They are not going to Fox it. Return for a refund or exchange before you are forced to sell for a loss like I did.
- Reecey1001Jun 20, 2021Tutor
I sent the AX80 back and bought a set of Orbi Wifi 6 RBK753. I set the Orbi package up and that was awful as well the speeds are dreadful again it didn't even come close to my AC Netgear EX8000 even in wifi6 connection and very annoying the orbi keeps dropping to 2.4ghz on devices even though you have 5ghz only selected in settings, one wifi name only no choice I sent those back as well!
I'm posting a private video below of a test from my EX8000 extender this is what speeds I get via wifi on a wifi5ac laptop, it's incredible nothing else comes close for an extender.
This video the Netgear EX8000 is "measuring" 13FT from the laptop and I still get test results like this I'm running a BT 900/110Mbps package. This is just a rough test I did to record, if I do several tests and really try I can get nearly 700Mbps Download via wifi 7FT away on just a Wifi5AC laptop. The AX80 & Orbi RBK753 with exactly the same setups could not even come close to these speeds even testing in Wifi6AX.
- carys4Jun 20, 2021StarYeah it's been months since I got rid of that crappy EAX80. This Orbi wifi 6 performs flawlessly. They should just stick to Orbi's designs and stop making those Nighthawks lol