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Forum Discussion
EX3700 5 GHz no connection
Hello, I've bought the EX3700 and installed it via the URL http://www.mywifiext.com After finishing the installation I noticed the 5GHz shows "No connection" on the 'status' tab, as seen below (...
I am confused.
Ex3700 basic setting is allowed to connect 2.4GHz and 5GHz at the same time with reduced speed. My currect EX3700 does not extend 2.4GHz anymore. Something wrong in my environmrnt ot the extender is defative(Only a little bit over half year). It used to work fine in both bands.
Apparently it’s not possible to connect to both 2,4 and 5 GHz and extend both channels. So, either connect to 2,4 or 5GHz and extend both channels, or connect to both channels and extend only one channel.
This is not true. Both my 2.4Ghz and my 5Ghz will work separately, it's just that the administrator console does not see the 5Ghz connection for some reason. This only happened with the latest firmware update (V1.0.0.70_1.0.46). Further, your statement is wrong because there is a "Fast Lane" option in the settings that allows you to leverage both the 2.4Ghz and the 5Ghz at the same time OR utilize the Fast Lane technology for maximum performance but only levaraging one band.
Has anyone successfully answered this thread?
I have the exact same problem. Here's the long story...
I had an Netgear R7000 along with the EX3700 Extender and both 2.5 and 5GHZ channels worked with no issues. My Netgear R7000 was recently hacked...I'm assuming this was the VPNFilter malware that's going around...but it made my R7000 router totally inoperable. I purchased an ASUS RT-AC86U device. I'm seeing the exact same issues when I try to connect the EX3700 to my ASUS device. I know for a fact both networks worked at the same time when I had the Netgear R7000, now I only see the 2.4 GHZ network functioning on the extender. I've tried placing the extender in the same room as the RT-AC86U as well as updated the firmware on the EX3700. I would like to know how to make this work without going out and purchasing a different brand extender...