says wrong username after firmware update, wn2000rptv3

Question

I am about to install a new cable modem and i use this extender to reach the garage, I logged in and it said i had a new update so i updated it, now its telling me i have the wrong username, i use the default which is admin, password is password and its saved so it auto enters it for me. the extender is still working but ill need access to it after i install my new modem to set it up.&nbsp;

DarrenM · Answer

When you install your new modem your will need to factory reset the unit anyways this will put it back to the default username and password.

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DarrenM

eduuu2007 · Answer

Same problem here.I've just updated firmware, did factory reset as suggested and the extender enters into easy setup mode where I select the wifi to extend but I can't select username/password for the web interface of the extender.When trying the original&nbsp; admin/password&nbsp; it says invalid username.&nbsp;

jvasanth1984 · Answer

Hi&nbsp;eduuu2007&nbsp;MMAfan1982,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Try simple e-mail address without any special characters except&nbsp;@ before domain during setup and see if that helps. If you have already created the account, try to reset and reconfigure it.

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says wrong username after firmware update, wn2000rptv3

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