Signal strength signal not showing on 5GHz

Did you ever push the reset button for the two minutes that I was told to do by Netgear. My 5GHz light seemed to stay on, but after Netgear support had me push the reset button for 2 minutes for factory reset.........I believe it broke the thing, so now the 5GHz no longer lights up. I don't know if this is the reason for sure, it's just a hunch and an observation that may or may not be related. I'm having a similar problem with 5GHz light not staying on and the funny thing is that Netgear Support said I needed and Apple device in order for the 5GHz light to stay on. I don't have any apple devices, but you do and still the light stays off......Sooooooooo what does Netgear support know anyway?