Slow speeds on extender

Question

I am getting slow speeds on my extender using the nighthawk app speed test. I am getting 160 down and 40 up. The ex8000 is on firmware .202. My router is an rax120 on firmware .214. The router is getting 930 down and 50 up from the modem which is a cm1200. All lights are good on the extender including the Max thoroughput light. It is not &nbsp;the placement of the extender as I get the same speeds with it right next to the router or 25 feet away. Please help.&nbsp;

plemans · Answer

Try a different device, different cable, and/or resetting the extender back to factory.&nbsp;

Wolfen620 · Answer

Sorry the extender firmware is .206 and router firmware is .114.&nbsp;

plemans · Answer

have you tried hardwiring into the extender with a laptop/desktop and speedtesting it? The app isn't always the most reliable or it picks a slower server sometimes.&nbsp;

Wolfen620 · Answer

Thanks I'll give it a try.&nbsp;

Wolfen620 · Answer

Ok plugged a laptop directly into extender and it is not showing a internet connection on the laptop. WiFi connection is the only thing showing up. I tried 2 different cables same result.&nbsp;

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Slow speeds on extender

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