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Forum Discussion
LindaPat
Jul 31, 2013Aspirant
Trouble connecting WiFi extender WN2500RP with WNDR3400v2 router
I'm new here and having a connectivity issue with 2 Netgear products. I have a Netgear N600 model WNDR3400v2. I have no issues with this unit except the signal is not strong enough in my son's room 2 floors up.
I just bought a used Universal Dual Band WiFi Range Extender model: WN2500RP from my son's friend. He moved and is now directly connected. So I know this unit worked last month at his home.
I hit the reset key on the bottom of the unit and have a green power button. I placed the unit on the desk next to the router to help keep any other wireless interference to a minimum. I have my laptop with me in the room to facilitate the setup.
Using setup Option 1: I pushed the WPS button on the back of the unit and then pushed the big blue WPS button on the router. The router has both 2.4ghz & 5ghz lights lite up on front. The green WPS button flashes on the extender for a while then goes blank. I am unable to connect to the www.mywifiext.net page, it "does not exist
I looked through the forums for help and couldn't either find or understand the solutions. Any help you can give would be appreciated.
I just bought a used Universal Dual Band WiFi Range Extender model: WN2500RP from my son's friend. He moved and is now directly connected. So I know this unit worked last month at his home.
I hit the reset key on the bottom of the unit and have a green power button. I placed the unit on the desk next to the router to help keep any other wireless interference to a minimum. I have my laptop with me in the room to facilitate the setup.
Using setup Option 1: I pushed the WPS button on the back of the unit and then pushed the big blue WPS button on the router. The router has both 2.4ghz & 5ghz lights lite up on front. The green WPS button flashes on the extender for a while then goes blank. I am unable to connect to the www.mywifiext.net page, it "does not exist
I looked through the forums for help and couldn't either find or understand the solutions. Any help you can give would be appreciated.
8 Replies
- jmizoguchiVirtuosohttp://www.downloads.netgear.com/files/GDC/WN2500RP/WN2500RP_UM_9Nov12.pdf
connect the PC directly to extender via ethernet cable , disable wifi on computer using then try www.mywifiext.net
look at manual Use NETGEAR Genie to Set Up the Extender
and use wizard and avoid using WPS. Scan the your SSID of 3400 and put encryption key for 3400- Gary7701Aspirant
I have seen this response before on other questions regarding being unable to connect. But unfortunately it's not clear.
When I use the Genie
Step 1. is identifying the router - so we choose the name of our router
Step 2. is providing the wi-fi password - but my router is configured already as WPAS-PSK
Step 3. my router is not 5g compliant so I SKIP this step
When I click Continue the extender is attempting to complete the connection of Router - Extender - Device
and we all get the The extender was not able to connect error msg
How can I avoid using WPS? There is no option in the Genie
How do I scan my SSID of 3400? Also do not see any option to do this
Put the encryption key 3400 where exactly?
What specifically are you telling us to do?
Thank you for your assistance.
- Gary7701Aspirant
With nothing else to do, I am carefully reading the manual.pdf that was referenced above.
So the first observation is the Genie app on my computer does not match what you see in the manual.
Specifically pages 11 & 12. The options on the screen print do not match what is available to me on my screen.
Certainly #2, #3 & #5 are not something I can do with this Genie.
And then pages #14 -16? How do I access those screens?
Configure the extender, sounds exactly what I need.
How do I get there?????