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Trouble Connecting
We have a small "Granny Pod" next to our house and they couldn't pick up more than 3 bars of our home internet. I purchased the AC1200 WiFi Range Extender Model EX6150v2 to enhance the Internet. I used my laptop to do the initial instalation and installed it exactly per the manual instructions. When I go from house to pod, my laptop can connect to the extender no problem. I have 5 full bars by just clicking back and forth from my home internet or the pod extender. The problem is that NO ONE else can connect when using the password.My phone won't connect, my husband's laptop won't connect. I have a green light on the extender and like I said, it works fine for the one and only device that did the set up. Any thoughts ???
My apologies....as I said, I'm not very tech savy. I went to re-install and realized that I had used the Netgear Installation Assistant and NOT WPS. I re-did it using the WPS and it seems to be working fine now. I was able to connect with my phone. I did prefer having a separate password than our home but that's ok. I truly appreciate your help. Thank you. Janet
4 Replies
What router did you connect it to?
What firmware is on the extender?
Did you set it up using wps? If so, I'd highly recommend re-doing the setup using the installation wizard. WPS gets coded different between different manufacturers and can cause issues. When thats the case, use the install wizard.
I am not very tech savy so I will do my best to answer your questions: The router is a QWest ActionTEC WPS PK5000 router from CenturyLink. I don't understand your question of "What firmware is on the extender". I did set it up using WPS using the installation wizard. I will uninstall and re-install today and see if I get better results. Thank you for your response. I hope I can troubleshoot this.
janai64 wrote:I am not very tech savy so I will do my best to answer your questions: The router is a QWest ActionTEC WPS PK5000 router from CenturyLink. I don't understand your question of "What firmware is on the extender". I did set it up using WPS using the installation wizard. I will uninstall and re-install today and see if I get better results. Thank you for your response. I hope I can troubleshoot this.
WPS and the installtion wizard are 2 different install methods. They aren't the same. If you used wps, use the installtion wizard.
something else to keep in mind is that actiontec is a single band wireless device and the extender is dual band. so only 1 of the extender bands will connect.
