NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gavisc's avatar
gavisc
Aspirant
May 13, 2017

troubleshotting with soundtouch bose

I can't use the app sountouch from Bose

When I use this app I can't find the speaker. That's very annoying. I need to let my olld wifi tu use it.
Is there a solution?

Thanks

Apps
Troubleshooting

5 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 18, 2017

    Hello gavisc

     

    What is the network setup is the bose system on the extender or is the phone connecting to the extender?

     

    DarrenM

    • gavisc's avatar
      gavisc
      Aspirant
      May 18, 2017

      Hello Darren

       

      I have a router srx 5308 with two wan line (two internet network).
      I used till now an apple wifi with 4 airport extreme (apple).
      I tried to use your wifi system orbi rbk50. 

      My bose system  is  software soundtouch (it's to controle all your speakers in different rooms). You can use it on your computer (ethernet access) or with your mobile (wifi access).
      There is no problems on the ethernet. When I used the wifi it only worked withe the apple system. It doesn't work correctly with the orbi system even if I switch off all the other wifi. 
      I hope I give you enogh informations

      With best regards

       

      Philippe

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        May 18, 2017

        Hello gavisc

         

        I found this in the Bose community from a Mod over there.

         

        "Mesh networks are not technically supported by SoundTouch, but if you can set up VLANs, you might be able to get it to work."

         

        You may want to go ask about it over in the soundtouch community they may give some options on how to set it up for a mesh network and If you can find that info I can help look into if orbi can do that.

         

        DarrenM