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Forum Discussion
randyji
Dec 27, 2019Aspirant
trying to update firmware and the link to the wifi ext is not working
my laptop is connected directly to my wifi range extender via ethernet cable. Why can i not access the extender.It keeps saying I am not directly connected! HELP!! netgear support was no help. I simply want to try and updat my firmware.
4 Replies
- plemansGuru - Experienced User
Do you still have your wifi turned on? maybe the wifi is directly connecting back to your router.
- randyjiAspirant
well, i have my ethernet cable plugged directly from range extender to laptop, so not sure if wifi is still on or not? What is best way to ensure the laptop is only using the wifi extender connection?
- plemansGuru - Experienced User
go into your laptops network connections and disable the wifi adapter from there. you can reenable after you get it setup.
otherwise your laptop could have the wireless connected back to the router and the ethernet to the extender.
https://www.youtube.com/watch?v=gMEKlzlDt-I