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Forum Discussion

fflanders's avatar
fflanders
Aspirant
Dec 19, 2018

Unable to connect laptop to N300 EX2700, but can with other devices

I have successuflly setup my N300 EX2700 WiFi Range Extender and updated to Firmware V1.0.1.52 However:   I did so with an ethernet chord connected to the extender, in the same room as the rou...
Installation
Troubleshooting
fflanders's avatar
fflanders
Aspirant
Dec 21, 2018

Hi Christian,

What do you mean by, 'once you are able to get into the extender's UI.' By this, do you mean access the http://www.mywifiext.net/

page? How do I do the method: Setup>Internet Setup, to ensure that my Internet IP address is set to "Get Dynamically IP Address From Router" is enabled?

Is this done someplace within the windows OS control panel? Or elsewhere?

Thanks

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Dec 21, 2018

Hi fflanders, 

 

Correct. Please use http://www.mywifiext.net/ to access the extender's admin page. Once logged into the admin page, please click Setup and then click Internet Setup. After, please click on Get Dynamically IP Address From Router. 

 

~Christian 

  • fflanders's avatar
    fflanders
    Aspirant
    Dec 21, 2018

    I can only login with one device, my tablet, and when I do, the screen says at the top:
    'Your Wifi extender connection is up and running.' Beneath that is a image depicting the router, the extender, and various device.
    Beneath that, a blue button, which says, "SMART SETUP." and then beneath that, various information, such as hardware version, firmware version, and on and on.

    If I click on "SMART SETUP," it is basically a do-over of the entire setup process, asking me to "select an existing network you would like to extend."

     

    If I do this, I would have to be in the same room as the router, so I have optimal conditions for connectivity to the router.

    Is this the only way to find Internet Setup. After, please click on Get Dynamically IP Address From Router. ?
    Or am I missing something?

    Thanks

     

  • fflanders's avatar
    fflanders
    Aspirant
    Dec 22, 2018

    So, basically, do I have to setup the extender again to access the admin page?

    Sorry, for sounding so daft, I simply do not see a way to access the mywifext.net without starting the entire process all over again

    Is there a way to simply go in and see the settings and alter then without redoing the entire setup?

    thanks

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Dec 26, 2018

      Hello fflanders

       

      You may log into the extender's admin page by using a device that is connected to the extender's wifi network. Running through the setup is not necessary to access the admin page.

       

      ~Christian 

      • fflanders's avatar
        fflanders
        Aspirant
        Jan 07, 2019

        Hi Christian,


        Please see the attached image: under IP address>Dynamically get IP Address from Router  is selected.

        To recapitulate the problem: I can connect with my wireless devices such as a smartphone (which I took this screenshot with) and an old-model nexus7 tablet, but cannot connect with my laptop, which is what I used to setup the N300 WiFi Range Extender. I can see it listed as a wifi option, but it fails to connect everytime I attempt to do so. 

        As a reminder, I setup using the laptop with an ethernet cable. Could that be the issue? Should I restore the N300 to the factory settings, and redo the setup wirelessly, without the ethernet cable?

        Thanks again