NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to setup router after factory reset
Attempted to reset my Netgear WiFi router extender. Inserted a paper clip in back and waited for power LED to blink.
Tried to connect the extender to my router using two options:
(1) Using WPS b...
Thank you for your feedback and suggestion. Please note that I did log into my router's web UI and used the password from it to log in and try to connect my extender to the router, however, unsuccessful.
hanlsha1 wrote:
Please note that I did log into my router's web UI and used the password from it to log in and try to connect my extender to the router, however, unsuccessful.
Understood. You can try another extender reset, and try the web router setup again - sticking with the router connection until you get past that step.
What security mode is your main router using? WPA2?
I have tried several factory resets of the extender and each attempt to log onto the router have been unsuccessful. To your knowledge, is there any other way to pair my extender to my router?
hanlsha1 wrote:
To your knowledge, is there any other way to pair my extender to my router?
There are only two ways - WPS and the web browser setup.
You could try reinstalling the extender firmware (of course you'll need to manually download it first, since the extender isn't connecting to the internet).
If possible, please provide the steps for me to follow to reinstall the extender firmware.
Thank you in advance.