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Forum Discussion
Upgraded to wifi modem and can't reconnect extender
I upgraded my service and the ISP sent me a new wireless modem, which we connect to with their proprietary name. When I try to reconnect my EX6100 (which worked with the old modem/router combination)...
I'm running Windows 7, and when I open my network & sharing centre I see only the available networks in my area, including my new connection and the names of 2G & 5G we set up when we got Netflix with the old system, which don't connect to anything right now.
When the unit is plugged in, I don't see the Netgear default networks at all, since my extender is not speaking to my modem. I have internet just fine, but I can't get the extender to see it. When I originally installed this extender, using the same computers and ISP but a different modem which required a router, I was able to connect the EX6100 using the "button" method. This hasn't worked with my new wifi modem which has the router incorporated in it.
All of which is why I was wondering if the EX6100 is the wrong hardware for my needs. If it is, I may be able to return it, and get one that's suitable. The new modem from Primus is a Smart rg, SR505n, 802.1 ln VDSL2 gatweay.
In the meantime, we're operating at a higher speed at one end of the house, but the signal at the other end is poor and in fact worse than before we upgraded our connection. I also plan to talk with the ISP of course, but hoped someone here might be able to suggest something.
When the unit is plugged in, I don't see the Netgear default networks at all, since my extender is not speaking to my modem. I have internet just fine, but I can't get the extender to see it. When I originally installed this extender, using the same computers and ISP but a different modem which required a router, I was able to connect the EX6100 using the "button" method. This hasn't worked with my new wifi modem which has the router incorporated in it.
All of which is why I was wondering if the EX6100 is the wrong hardware for my needs. If it is, I may be able to return it, and get one that's suitable. The new modem from Primus is a Smart rg, SR505n, 802.1 ln VDSL2 gatweay.
In the meantime, we're operating at a higher speed at one end of the house, but the signal at the other end is poor and in fact worse than before we upgraded our connection. I also plan to talk with the ISP of course, but hoped someone here might be able to suggest something.