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btberlin's avatar
btberlin
Follower
Dec 02, 2021

upgrading firmware on EX7000 Firmware Version: V1.0.1.90_1.0 gets stuck at DOWNLOADING AND UPDATING

rebooted extender EX7000 Firmware Version: V1.0.1.90_1.0  On management page selected update firmware.  Starts, but gets stuck at downloading and updating language tables.  Need help with firmware update.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 02, 2021

    What browser are you using? Try a different browser? MS Edge or Firefox? 

     

    Netgear has set up a community forum specifically for the WiFi Extender products. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.

    • jdguestsr's avatar
      jdguestsr
      Aspirant
      Mar 12, 2022

      Has this been resolved? I am trying to update from V1.0.1.90_1.0.156 to 1.0.1.106_1.0.190. Online update hangs on downloading and updating language table, manual upload fails with "firmware upgrade failed. Please check your file" error. This is with both Firefox and Edge browsers, and I have downloaded the firmware file several times (always the same size).

      I am having issues with the router dropping connections, so I would like to get to the latest firmware to see if the issue is resolved.

      Thanks,