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Forum Discussion
Cenihk
Sep 02, 2016Aspirant
Virgin Media Hub 2ac and Netgear EX2700
Hi folks, I'm pretty new to all of this, so I'm looking for some guideance around connecting my Netgear EX2700 to my new Virgin Hub 2ac (just moved home) The EX2700 has been a joy to work with t...
- Sep 08, 2016
Hello Cenihk
Since this is a new router you will want to reset the Ex2700 because it is trying to use old settings what you want to do is hold the reset button pin hole for 10 seconds this will do a factory reset then you should be able to go through the setup and connect it to the new router.
DarrenM
DarrenM
Sep 08, 2016Sr. NETGEAR Moderator
Hello Cenihk
Since this is a new router you will want to reset the Ex2700 because it is trying to use old settings what you want to do is hold the reset button pin hole for 10 seconds this will do a factory reset then you should be able to go through the setup and connect it to the new router.
DarrenM
Cenihk
Sep 10, 2016Aspirant
Thank you for your support, it is now working well... ;)