NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kusojiji's avatar
Jul 06, 2018

VIRTUAL MAC ADDRESS

While trying to connect the EX8000 to my R7800, the R7800 detects several different MAC addresses from the EX8000. The EX8000 shows 4 virtual MAC addresses in the connected device status page.

 

Which of these are required? The reason why I ask is I could not connect the EX8000 to use the 5 ghz backhaul and the 2.4 ghz fronthaul on the EX8000. It connected once and ran for about 12 hours. In the morning, I found that it had disconnected and would not connect again.

 

There are no articles on the internet as to what these virtual MACs are for the EX8000.

 

Any assistance figuring this out would be appreciated.

6 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You should be able to add the mac address on the box to the white list of the router. If not have you tried to add all of them?

     

    DarrenM

    • kusojiji's avatar
      kusojiji
      Tutor

      Hi,

       

      The box has 8C:3B... MACs that do not show up at all in my ACL as blocked or allowed. I see 92:3B and 02:0F MACs in the ACL, with the same last 3. The 92:3B attaches itself to IPs that are assigned to other devices and roams around.

       

      It doesn't make sense.

       

      Thanks for the reply.

      • lehigh1's avatar
        lehigh1
        Aspirant

        I am having the same problem.  The IP address for 2G of EX8000 is on some virtual IP address.  How do I resrve it ??